Filed 13 Mar 2020 by Nikky
This is beyond frustrating.
I am currently SERVING with the United States Peace Corps in Guyana, South America.
Being away from home super requires that one watch more movies.
Well, Netflix has been disappointing in this regard.
You keep locking out my account.
I NEED y’all to please STOP locking out my account andor any other account used in my building.
There are several of us SERVING here in Guyana we are in all ten (10) Regions of Guyana.
Example, I log into my account on my Amazon Firestick (which I take with me to different regions) also use several other devices, so having multiple IP addresses is not a mis-normal around here, cos you get internet anywhere it is possible.
Hence, your company Netflix keep locking us out cos of ridiculous suspicious use of OUR accounts.
I have been ed to reset my password more than 7 times, now even when I get the link, it comes back that it has expired. I am stuck in a loop
OMG, the even worst is y’all do NOT have an online chat, but a US Phone @ (408) 329-9526.
Isn’t that just the most ridiculous, condescending obviously incompetent options to offer – especially to your INTERNATIONAL customers?
How are we supposed to reach you for support?
Report
Discussion
1 comment
More Netflix complaints
View all 1,386Faulty DVDs horrendous customer service
Three consecutive times I gave bern sent faulty DVDs full if scratches. the DVD dept has virtually no customer service…
I have been charged higher rates than others
Hello, I have been charged higher rate for the past 6 months on Netflex. So I was a student in…
my account has been hacked or transferred to someone else and I was charged for almost a year
my account has been hacked or transferred to someone else and I was charged for almost a year. I was…