Complaint: Faulty DVDs horrendous customer service

on 20 September 2020 about Netflix in category Online Services

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My complaint:

Three consecutive times I gave bern sent faulty DVDs full if scratches. the DVD dept has virtually no customer service hours none on the weekend. It is becoming unacceptable with the level of incompetence and horrendous service.?

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Justified complaint?

Suggested solution:

Refund my monthly fee for the incompetent service

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