Netflix complaint: Faulty DVDs horrendous customer service

Name: Faulty DVDs horrendous customer service
Item: Netflix
Rating: 1
Author: David

Open 20 Sep 2020 129 views Broadcasting Network Online Services

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Filed 20 Sep 2020 by David

Three consecutive times I gave bern sent faulty DVDs full if scratches. the DVD dept has virtually no customer service hours none on the weekend. It is becoming unacceptable with the level of incompetence and horrendous service.?

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Case details

Status: Open
Company: Netflix
Filed: 20 Sep 2020
Rating: 1/5
Desired resolution: Refund my monthly fee for the incompetent service
Problem: Three consecutive scratched faulty DVDs received
About: DVD rentals

Progress

Filed
Company notified
Company replied
Resolved

20 Sep 2020 Complaint filed and published
20 Sep 2020 Message from Bizzy: we notified Netflix about this complaint.

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