Walmart Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Walmart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

Walmart complaint process

Do you have a dispute or had a bad customer experience with Walmart? Submit your Walmart complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Walmart.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Walmart complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Walmart?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Walmart complaints chart

We have received 38 complaints about Walmart over the last 12 months. The graph below shows a monthly breakdown.

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Walmart complaint statistics

Curious about Walmart's track record in addressing complaints within the Retail Company, Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

384
Total complaints
383
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 384 ratings

How to contact the customer service of Walmart?

Below, you will find the contact information for the complaint department of Walmart. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-925-6278
Contact form:

You can contact the customer service of Walmart by calling 1-800-925-6278. If you want to reach out to Walmart through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Walmart reviews: (384)

Authentic experiences shared by our community for your benefit.

bad or no customer service

Complaint from JulianM on 13 September 2021 about Walmart.

on a day when I needed to purchase replacement crutches to be able to move since I was in recovery from a broken ankle A cashier in sporting goods refused service during work hours, she was not behind the counter... Read more

Comments: 0
Rating:

No help or scooters

Complaint from Never no scooters on 04 September 2021 about Walmart.

Asked employees if I could get a scooter. They said only one worked and the others didn't. Then they walked away. Didn't help me at all. I'm handicap and I can barely walk. Them seemed not to care worse service... Read more

Comments: 0
Rating:

Customer service

Complaint from Lstiner on 04 September 2021 about Walmart.

I went through a checkout line and told the cashier I had 3 different transactions one for the items plus 2 different gift cards. And I wanted 2 different receipts for the gift cards. I was buying 2 different gift... Read more

Comments: 0
Rating:

2 hour wait

Complaint from MrDTM on 03 September 2021 about Walmart.

I purchased 4 new tires and scheduled an appt for 4:30 pm. I got there at 3:55pm (because i was told the window scheduling is between 4-5).My Car was checked in 4:12 and I was told it would... Read more

Comments: 0
Rating:

Packaging

Complaint from tomajeanblair@gmail.com on 30 August 2021 about Walmart.

I work for Walmart and I just want you all to know that it truly sucks having to open every single bra that you package individually. You could just wrap them up in one piece of plastic instead of individually... Read more

Comments: 0
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Pajamas

Complaint from mjnana31@gmail.com on 27 August 2021 about Walmart.

I recently bought 2 sets of the Secret Treasures pajama sets, to my disappointment they both give me a horrible body odor. I have NEVER had to wear deodorant, but when I wore these pajamas I literally had to shower and... Read more

Comments: 0
Rating:

LACK OF ENGLISH SPEAKERS

Complaint from SANFORD L MILNER on 25 August 2021 about Walmart.

I wen Walmart yesterday looking for a rump roast. None were in the display, so I asked 3 different meat market attendants (all female), and none of them spoke English beyond a little. None of them understood rump... Read more

Comments: 0
Rating:

Secret treasure poor fabric

Complaint from DB6690 on 23 August 2021 about Walmart.

Being a woman I would never expect a pair of women's panties to repel a pantyliner, but the secret treasures high cut panties do. The material is soft stretchy and breathable but a pantyliner won't adhere to the fabric. Read more

Comments: 0
Rating:

refund back to affirm

Complaint from army101 on 18 August 2021 about Walmart.

4892110-530862 is the order number HP 14 Pentium 4GB64GB Chromebook, 14 HD Display, Intel Pentium i got thur affim i reture cause i did not like chrome instead of the customer service refund back to affirm they gave... Read more

Comments: 0
Rating:

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