My complaint:
This is EXTREMELY FRUSTRATING and BAD EXPERIENCE with WALMART ONLINE ORDERS
I AM GOING TO OPEN LEGAL DISPUTES
I ALREADY OPEN THE CLAIM WITH UPS AND CONTACTED FEDEX ( I HAVE THE PROVEMENT THAT FEDEX DELIVERED THE ITEM BACK TO WALMART WAREHOUSE)
I CALLED WALMART CUSTOMER SERVICE 4 TIMES FOR THE 1ST ORDER WITH THE PROBLEM AND WAITED LONG TIME FOR SOMEONE TO ANSWER THE CALL. AND THE AGENT DID NOT RESOLVED THE PROBLEM, 2 WEEKS SINCE 1ST COMPLAIN; I placed 2 ORDERS in the last two weeks OVER 41$
I CALLED AGAIN AND ASKED FOR A MANAGER IN THEY PUT ME ON LONG HOLD AND THAN THE PHONE RINGING CONTINUE AND NO ONE PICKING UP THE CALL
I CALLED FEDEX THAT THEY SAID THAT THE ITEM WAS NEVER SHIPPED , JUST THE SHIPPING LABEL HAS BEEN CREATED!
This is UNACCEPTABLE
I AM GOING TO WRITE BAD REVIEWS EVERYWHERE POSSIBLE ON THE INTERNET!!
TWO ORDERS PLACED IN TWO WEEKS AND BOTH SCREWED UP!
I GOT CHARGED BY VISA FOR BOTH AND NEVER RECEIVED THE ITEMS
PLEASE, DO NOT IGNORE THIS MESSAGE, I AM ALREADY TAKING ACTION, I ASKED VISA TO OPEN A DISPUTE TO GET THE MONEY BACK FOR THE CHARGES!
VERY BAD EXPERIENCE WITH CUSTOMER SERVICE AND ESCALATION DEPARTMENT THEY NEVER CALL YOU TO SOLVE THE PROBLEM!
I AM GOING TO POST ABOUT MY BAD EXPERIENCES EVERYWHERE ON THE INTERNET IF I AM NOT GETTING MONEY BACK!!!!
THIS IS REALLY STUPID!! HOW CAN SOMEONE DELIVER TO AN NON EXISTANT ADDRESS (AS I ASKED UPS TODAY AND THEY SAID THAT DELIVER FOR AN ADDRESS THAT DOESN’T EXIST, I CHECKED MY NEIGHBOUD AND THEY DIDN’T RECEIVE IT AND THE ADDRESS HAS 2 TIME THE POSTAL CODE (DO THE DELIVERY GUYS KNOW HOW TO READ A SHIPPING LABEL??? THEY CAN SEE THE POSTAL CODE ????
AND JUST STUPID SITUATION WITH WALMART RETURNING ITEMS:
HOW CAN SOMEONE RETURN AN ITEM IN STORE OR RETURN BY EMAIL, IF YOU NEVER EVER RECEIVED THE ITEM BECAUSE THE CARRIER ARE SUCH…I…(CALLED THEM AND THEY HAVE BAD COMMUNICATION SKILLS)
MONEY BACK FOR BOTH ORDERS!!
Suggested solution:
MONEY BACK FOR BOTH ORDERS!!
