Walmart complaint: Defective futton

Name: Defective futton
Item: Walmart
Rating: 1
Author: ALEXANDER

Open 12 Dec 2022 100 views Retail Company Supermarkets / Grocery Stores

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Filed 12 Dec 2022 by ALEXANDER

My wife purchased a futon in December of last year. There is a bar in between the back and seat cushion which when opened into a bed the bar will not allow you to lie flat on the bed. Every time I call they claim it will be picked up. I have been trying to return this since the beginning of the year well within the 90-day return policy. All I get is the run around.

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Case details

Status: Open
Company: Walmart
Filed: 12 Dec 2022
Rating: 1/5
Desired resolution: Pick-up the defective futon and refund the cost.
Problem: Defective futon return never picked up
About: futon

Progress

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Company notified
Company replied
Resolved

12 Dec 2022 Complaint filed and published
12 Dec 2022 Message from Bizzy: we notified Walmart about this complaint.

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