While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from edock on 17 December 2020 about InTown Suites.
I was informed that the onsite manager opened the door and allowed a violent felon whom had a protective order against him into my room. He had stalked me previously and all day , he did not know what room... Read more
Complaint from harassment on 16 December 2020 about InTown Suites.
My family and i moved to Intown suite at 4409 Hearst st a years and some months ago and it was pet friendly. I am not really shore when it change but lately the i am not... Read more
Complaint from Musicwitch2020 on 16 December 2020 about InTown Suites.
Black mold in the walls and carpets and air system . Every time they get a new policy with no notice we are expected to drop everything. In the middle of a work week. Tyrannical management that goes on threatening... Read more
Complaint from LeeStays32 on 15 December 2020 about InTown Suites.
I have been staying at this Hotel for almost 2 weeks. I have been back and forth to the front desk about Bug Issues and the toilet running all day long and NOONE HAS CAME to look at it and... Read more
Complaint from Mr Young on 14 December 2020 about InTown Suites.
I've been experiencing hardship due to COVID-19. I lost my job, and he's trying to make me sign paperwork for non payment! I'm aware of the govners declaration on evictions but obviously he has not yet received the memo! Read more
Complaint from Crystaldanasinkfield on 13 December 2020 about InTown Suites.
Itec in this hotel last night and could not even sleep in the bed because the roaches would not stay off of me I have pictures I will try to upload here or you can contact me about it but... Read more
Complaint from Janellkeith69@gmail.com on 11 December 2020 about InTown Suites.
I notice when i moved in here that the toilet stool was not flushing properly.. Read more
Complaint from Denise Calliens on 10 December 2020 about InTown Suites.
Contacted corporate and filed with bbb r Pom rented no borders on wall toilet maifunstioming bathroom sink inoperatable etc refused to rent alternate room day to exit was Wednesday locked us out Tuesday had go office get key to for ptroerty Read more
Complaint from Missjai89 on 10 December 2020 about InTown Suites.
I've tried contacting cooperate however the contact me tab goes unanswered I'm guessing because it's been a month and I have yet to hear from anyone. I was assaulted by a guess who uninvited came into my room and broke... Read more
Complaint from 4049 on 02 December 2020 about InTown Suites.
They locked out the rm and MI Mi and Derick was very rude and have stolen my money. Read more
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