Rude, disrespectful
Complaint from Ronette.impellizeri1987@gmail.com on 08 February 2021 about InTown Suites.
I told the manager i called 211 he told me to get out even if i had money i never been treated like this he was really rude Read more
InTown Suites complaints
InTown Suites Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about InTown Suites over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
InTown Suites complaint process
Do you have a dispute or had a bad customer experience with InTown Suites? Submit your InTown Suites complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of InTown Suites.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional InTown Suites complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about InTown Suites?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
InTown Suites complaints chart
We have received 25 complaints about InTown Suites over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
InTown Suites complaint statistics
Curious about InTown Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
204
Total complaints
204
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
204 ratings
How to contact the customer service of InTown Suites?
Below, you will find the contact information for the complaint department of InTown Suites. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-553-9338
Contact form:
You can contact the customer service of InTown Suites by calling 1-800-553-9338. If you want to reach out to InTown Suites through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
InTown Suites reviews: (204)
Authentic experiences shared by our community for your benefit.
Beg Bugs!
Complaint from Tashley on 07 February 2021 about InTown Suites.
Have gotten bitten since ive been here. Seen bed bugs. Not worth the money at all. Read more
Refund
Complaint from Andreagriffin37 on 02 February 2021 about InTown Suites.
I booked January 29-February 12 2021 I checked out at 11am February 2, 2021 I’m from out of town I stayed to myself I didn’t bother anybody all the drug dealers were saying who impala is this we gone put... Read more
WIFI Service
Complaint from Folio 36361 on 02 February 2021 about InTown Suites.
I am having trouble with my WiFi service everyday since February. The office had print out an direction and an Blueprint RF number for assistance. First time they got me connected right away but as soon as I leave the... Read more
Hell
Complaint from volkertrhonda@yahoo.com on 26 January 2021 about InTown Suites.
For starters ... I reserved a room online and even paid for the upgrade (that i did not get put back on my card.). the manager Lucy has no business being in a customer service position at all! ... Read more
Wrongfully evicted
Complaint from shara on 20 January 2021 about InTown Suites.
Yes I'm sick with symptoms of covid 19 and was put out I became homeless sick with covid 19 systems I told him I just needed until Friday then I will.be out was trying to.make payments by the day... Read more
Black balled
Complaint from Lucee04 on 12 January 2021 about InTown Suites.
I had rented a room for 2 weeks. My boyfriend was with me when we made the reservation. He did not have a state issued ID at the time. He did have a homeless ID. The... Read more
Unclean, infested with roaches
Complaint from Traveling nurse on 12 January 2021 about InTown Suites.
First night, 1-10-21(Sunday after 7pm no receptionist)discovered room not properly clean(kitchen floor sticky, microwave dirty, carpet not vacuumed, bathroom not swept,, no tissue holder or garbage can, bedside table and lamp dirty, several screws and nails sticking out of the... Read more
Internet
Complaint from Ms Tammy on 11 January 2021 about InTown Suites.
I have been a long time resident and technology fees keep going up, but I have been working from home and gone back and forth with my job and the internet provider for this site. You have changed the... Read more
Room flooded destroyed all my belongings left 2 days prior to check out
Complaint from Renawall77 on 19 December 2020 about InTown Suites.
I was placed in a room that wasn’t ready on 12-13-20 the room flooded with sewer and feces all over room the manager took out some of my soiled items and promise to refund me for the 2 days I... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
