While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
According to our complaints database, some common complaints about Netflix include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Thierrysiaba@hotmail.com on 20 May 2020 about Netflix.
Hello Sirs I have been charged £8.99 my monthly subscription by Netflix yesterday and today. After an few minutes in the phone and on webchat The clever employees would not listen to me trying to explain to me that it is impossible... Read more
Complaint from For The People on 20 May 2020 about Netflix.
For years Netflix has been removing top rated movies and tv shows from its platform without talking to its viewers and asking what they think. I am tired of searching for stuff like The Boondocks Saints and Family Guy and... Read more
I love Netflix, my question is why am I paying extra to watch some films When I pay a membership each month,if it is about money why can’t you charge more For a membership and let customer watch what they... Read more
Complaint from hutchins731@gmail.com on 19 May 2020 about Netflix.
I resently cancelled my netflix account,and I saw that your still taking payments from my account.My mother was previously on my account.for some reason your company is crossing my previous account with her new account. Read more
Complaint from Marcson1 on 19 May 2020 about Netflix.
I have been charged twice for the months of April and may-a total of $39.98 aud Read more
Complaint from Angela Bacon on 19 May 2020 about Netflix.
I recently bought a Kogan Smarter TV - KALED40QF7000SKA. We tried to load the Netflix app but Kogan advised that this TV is incompatible. So we loaded the app onto an Ipad intending to watch on the TV via Chromecast. This is... Read more
Complaint from Sorry4Complaining123 on 18 May 2020 about Netflix.
I was looking for the 2nd-5th twilight movies and they had been removed! Read more
Complaint from marilyn1216@gmail.com on 18 May 2020 about Netflix.
I am able to log on to Netflix but when I click on a TV series or movie, it stops loading at 24% - does not matter if daytime or night time Read more
Complaint from Mickey on 18 May 2020 about Netflix.
Season 2 ain't in English Read more
Complaint from Hennie. Kotze70 on 17 May 2020 about Netflix.
The quality of the picture on the TV is blurry or distorted Read more
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