Netflix complaint: I cancelled my account

Name: I cancelled my account
Item: Netflix
Rating: 3
Author: hutchins731@gmail.com

Open 19 May 2020 249 views Broadcasting Network Online Services

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Filed 19 May 2020 by [email protected]

I resently cancelled my netflix account,and I saw that your still taking payments from my account.My mother was previously on my account.for some reason your company is crossing my previous account with her new account.

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Case details

Status: Open
Company: Netflix
Filed: 19 May 2020
Rating: 3/5
Desired resolution: Start her new account, refund me because I no longer want a netflix account and clear up the confusion.
Problem: Still charged after cancelling account
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

19 May 2020 Complaint filed and published
19 May 2020 Message from Bizzy: we notified Netflix about this complaint.

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