While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 13, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from sum Donald on 03 November 2020 about Lidl.
I purchased $24.14 worth of groceriesother merchandise today, Monday, November 1, 2020 at the Patchogue, NY Lidl market located at 655 Montauk Highway. The time of my purchase was 06:02PM. Unfortunately, a manager, who in this case was cashiering and... Read more
Complaint from skumar on 02 November 2020 about Lidl.
My wife and I have been shopping at this Lidl Store for the past 6 months, we do not know German language properly. We never had any problem and the staff are polite and understanding, until today. Today 2nd Nov, 2020... Read more
Complaint from Chrisjwhite on 28 October 2020 about Lidl.
Chablis advertised at 25% off and got charged Full price of £9.99 Also poor service. Waited 10 mins to open till and wasn’t allowed to use loyalty card on £80 Shop Read more
Complaint from Chrisjwhite on 28 October 2020 about Lidl.
Chablis advertised at 25% off and got charged Full price of £9.99 Also poor service. Waited 10 mins to open till and wasn’t allowed to use loyalty card on £80 Shop Read more
Complaint from Eve Wignall on 28 October 2020 about Lidl.
As a lot of customers over 60,they are not likely to buy a new phone,nor are they interested in downloading yet another app to accommodate a fiver off their grocery bill.They will however,use the cut out vouchers.Very disappointed,son young execs... Read more
Complaint from dj Mallmann on 27 October 2020 about Lidl.
This is follow on to Case 00622371 which began in late Aug or early September 2020. I purchased an attachment for my power washer from Lidl and the attachment was not compatible with the washer. I returned it to your... Read more
Complaint from Pawel on 26 October 2020 about Lidl.
Good morning My name is Pawel and I would like to make official complaint regarding your Favorina milk chocolate coins. I am really dissatisfied and disappointed of missing information of the label. First of all could you please let me know why... Read more
Complaint from Treated like a criminal - 2020.10.25 - on 25 October 2020 about Lidl.
I was on my home from the gym. I did my shopping and was checking out, when the cashier told me to open my gym bag for inspection to see if I had stolen anything. I asked her if someone had seen... Read more
A relative of mine who suffers from asthma and COPD comes, into store every day some staff are ok but she is being targeted by some for not wearing a mask altho she can't wear 1 she is being told... Read more
Complaint from JOHN BROCKLEHURST on 11 October 2020 about Lidl.
COKKED THE BEEF AS I AM A COOK HAD FOUR PEOPLE OVER FOR LUNCH COULD NOT EVEN CUT IT AS IT WAS SO TUFF NEVER HAD A PIECE OF BEEF LIKE IT. Read more
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