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Filed 2 Aug 2021 by Donna

I was shopping in store was going to pay and fell over a wooden pallet that had boxes of soda on left at the side of a end of a aisle bruising my knee I reported to the girl on till and said would she report it has had to go to an appointment this was at 8.15 am I went back later and the manager that was there filled in a accident form and said she’d talk to the morning manager I’ve heard nothing not even to ask how I am or anything I showed her my knee she said take photos which I did plus the pallet that I fell over which she said she’d get removed straight away

Lidl complaint: Fall
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