While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Antdm on 11 April 2023 about Lidl.
I had a voucher with Lidl card for buy 4 for 3 muffins. By mistake, I thought it was valid for general bakery items and asked the cashier why the voucher did not apply. She looked miserable and had a... Read more
Complaint from Mr GW Pitt on 01 April 2023 about Lidl.
Peanut butter £1.19. Florays ultra £2.29. Total £3.48. Was charged £3.88. and not getting receipt to get refund. This has been an ongoing problem for over a year now on various items. Thanks G Pitt. Read more
Complaint from GHenryL on 29 March 2023 about Lidl.
1 lb box of frozen mussels advertised for for $1.99. Don't make a special trip for a sale item because they rarely have more than a few sale items!!! Read more
Complaint from Sheryl. on 06 March 2023 about Lidl.
I go into lidl quite often and the people who work in there are just rude as they can be when stocking shelves they will get in your way won't let you get the products you require when you do... Read more
Complaint from KarenR on 08 February 2023 about Lidl.
There were black unidentified solid objects in the packet of Simply Lightly salted tortilla chips I bought. Read more
Complaint from Sue hunt on 08 February 2023 about Lidl.
I brought a three pork joint of meat and near enough. The whole joint was fat we had to throw over half of it away. It was disgusting, we was very disappointed and it ruined the dinner Read more
Complaint from Norma McCarron on 24 January 2023 about Lidl.
We went in lidl last Thursday and we went to the checkout with a full trolly and as we usually do my husband put a can of KONG STRONG energy drink on the counter and told the casher we had... Read more
Complaint from dorothy sparagano on 23 January 2023 about Lidl.
I have got used to your products which are new to me. and am very satisfied. However one product that is not available and a needed one in New York is Levy's Rye Bread. or a similar... Read more
Complaint from mrsr1953@aol.com on 03 January 2023 about Lidl.
I made numerous purchases in Dec, which resulted in my earning 4 rewards which expire 1723. Today I was only able to make use of 2 of them. I spoke with an employee who checked her phone info to... Read more
Complaint from Eliz Anderson on 25 December 2022 about Lidl.
Purchased a frozen turkey and came to cook it this morning and it as gone off. Do I take it back to your Malton store. i have a digital receipt. Christmas spoilt have had to start defrosting... Read more
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