Lidl Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Lidl complaint process

Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lidl.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lidl complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lidl?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lidl complaints chart

We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.

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Lidl complaint statistics

Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

229
Total complaints
228
Open Complaints
0
Complaints pending
1
Complaints resolved
1.4
/10 229 ratings

How to contact the customer service of Lidl?

Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Lidl through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lidl reviews: (229)

Authentic experiences shared by our community for your benefit.

All out of sale items

Complaint from barbara1321@verizon.net on 13 June 2020 about Lidl.

Went to buy my favorite kettle pop corn, on sale this week 2$1.00. Its only friday and already its gone. This has happened more than once....sale items either gone or never came. Other than that I really like your store Read more

Comments: 0
Rating:

over charged

Complaint from maddie on 05 June 2020 about Lidl.

over charge because cashier said my doughnuts were filled but they weren't fill and bad attitude she charged me a £1 for each doughnut and I bought 4 and they were ment to be 25p each ….. Read more

Comments: 0
Rating:

Rude till operatorcashire

Complaint from NooshinCyrus on 03 June 2020 about Lidl.

I was loading the conveyor belt with my food items. The cashier (an Asian man) just began to pile my food on top of each other. I asked him to give me a second to finish putting everything on the... Read more

Comments: 0
Rating:

Verbal altercation by Lidl employees

Complaint from bstaats on 29 May 2020 about Lidl.

The date this happened was 28 May 2020 around 1130. One register was open with a long line. I was about the 8th person in line. Young man behind me was a Lidl employee with a full cart of groceries... Read more

Comments: 0
Rating:

customer service

Complaint from mjohn on 24 February 2020 about Lidl.

On 22120 I purchased seedless cucumbers that were marked in store .99 each. My receipt showed I was charged $1.29. Went back for a refund of the difference. The cashier asked a female to override the register so she could... Read more

Comments: 0
Rating:

Silly manager

Complaint from Murphy13 on 05 February 2019 about Lidl.

I am a type 1 diabetic and I don’t feel hypos coming on and I went into a store and started to eat a cake to get my blood sugar up rapidly but the manager and the aerial manager standing... Read more

Comments: 0
Rating:

False advertising

Complaint from Lester on 30 January 2019 about Lidl.

On Jan. 23, 2019, Lidl ran an ad for organic sirloin steak for $2.99. I went into store (1311 Mall Dr, Richmond, VA) on: 01-25, 01-27, 01-28. On all three visits they did not have any in stock,... Read more

Comments: 0
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Contaminated bacon

Complaint from Sheilah Page on 21 November 2018 about Lidl.

Bad bacon smells terrible inedible and the sell by date is not til 08 12 2018 Read more

Comments: 0
Rating:

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