While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from allison bruce on 16 September 2020 about Lidl.
Dear Sirs.. i recently purchased 2 packs of beef rib-eye steaks on 2 different dates at a cost of £7.69 per pack the 8th and the 14th Sep 2020. I have bought this product before and always been very happy... Read more
Complaint from G hendry on 15 September 2020 about Lidl.
Visited this store, shocked to see black plastic baskets trolleys all disgustingly dirty, With sticky stains and debris etc at bottom. Looked at about 10 and they were all the same. No cleaning equipment in sight to attempt to... Read more
Complaint from Early on 08 September 2020 about Lidl.
Frozen on day of purchase 21.08.20 off when opening 07.09.20 The fish also brown underneath. Read more
Complaint from G T K on 05 September 2020 about Lidl.
While my wife loaded the product to the belt, I was placing it in boxes at the other end the cashier would scan and load up the area buy him until he couldn’t scan any more then would turn on... Read more
Complaint from richiex on 03 September 2020 about Lidl.
PURCHASED 2 BOXES OF SUGAR FREE ICE POPS MARKED AT $1.99 EACH. WHEN I ARRIVED I NOTICED I WAS CHARGED $3.47 EACH. WHEN I RETURNED TO THE STORE, I ASKED ABOUT RETURN'S AND WAS TOLD LIDL DOES NOT... Read more
Complaint from CathC on 02 September 2020 about Lidl.
I have been sent a civil parking charge notice for exceeding my parking allowance of only 15 mins on 21 Aug 2020 for which I am exceedingly outraged. For weeks prior to our Carmarthen store to be re-allocated to its... Read more
Complaint from davjon91 on 27 August 2020 about Lidl.
you advertised Italian salami at £1.99 from 27th august, on arrival at the store at 0810 this morning these items were not on display so i asked a member of staff who told me that if they were not there... Read more
Purchased watermelon 3.98. Totally raw and inedible. B kazana 4357 Glastonbury ct Dumfries va 22025 Read more
Complaint from Stevevale on 25 June 2020 about Lidl.
Visited lidl in Wrexham Town Centre at 8pm last night. Picked up a trolley and went to the indoor sanitisation area. No spray, Disposable paper and hand sanitiser in an unloved state. Sanitised my hand and trolley handle and a... Read more
Complaint from lidl user on 17 June 2020 about Lidl.
I go to lidl about 1 if not 2 times per week and people that work there get unfriendlier by each week.....cashier did not even say hi or ty or bye just scaned my items and handed me receipt... Read more
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