While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Shannon2412 on 04 September 2023 about Lidl.
To who this may concern, I have been doing my weekly shop for years with you I don’t go anywhere else and I have never had a problem. I cooked my large pack of chicken and served my family. Luckily it... Read more
Complaint from JBM65 on 25 August 2023 about Lidl.
I recently found some splinters of bone in a pack of “Birchwood 8 Double Stack Beef Burgers” and as this is the second time it has happened within a 6 week period feel it necessary to inform you so... Read more
Complaint from Jacqui1501 on 24 August 2023 about Lidl.
Hi I opened a packet of flamin hot monster claws and this is all that was in the bottom of the bag. Definitely not 18g! Read more
Complaint from Kirky on 12 August 2023 about Lidl.
Hi, I previously contacted you stating that I had been incorrectly charged since ‘March’ for your ‘Bubbly Milk’ chocolate. I also advised you at the time in the store that Lidles was ‘clearly’ advertising the chocolate priced 99p.... Read more
Complaint from Lzborowska on 08 August 2023 about Lidl.
I tried to buy a massage gun in the store, was refused sale at the till because they had no staff available and couldn’t find the price on the box. The cashier called for the manager twice, no one came.... Read more
Complaint from Finbarroleary1234 on 24 July 2023 about Lidl.
I wass accused of stealing in the wrong at pompignane branch. Then assaulted by security. Then whilst waiting for the manager the security man went crazy and ran out of the store trying to attack me. Read more
Complaint from Cora on 07 July 2023 about Lidl.
Reading not reading properly Your app does not read properly and then when I leave the shop it says I have a digital receipt never takes any money off of anything would it be possible if you could send me... Read more
Complaint from Dss on 07 June 2023 about Lidl.
I were just about to do fresh salad of spinach and found multiple worms inside that were still alive, I have more pictures, but only one I am able to upload, they were in Oaklands Organic Spinach bag. Read more
Complaint from D3stroyer on 20 May 2023 about Lidl.
i do shoping in lidl 5 years in lee high road in london lewisham , but security in this point all the time check me and many times damage my staf , i spote with manager in this point but... Read more
Complaint from Mantas on 19 April 2023 about Lidl.
Bought a usb c to lightning cable. It should be with 3 year warranty. But less than 3 months later it stopped working. No physical damage what so ever. I went to the shop with cable and a receipt. Cashier... Read more
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