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Lidl complaint: Refused Sale

Open 103 views Supermarkets / Grocery Stores

Filed 8 Aug 2023 by Lou

I tried to buy a massage gun in the store, was refused sale at the till because they had no staff available and couldn’t find the price on the box. The cashier called for the manager twice, no one came. The cashier held the que for a total of 10 minutes whilst I scanned the store looking for a price. Maybe I should have screamed the shop down to see if any management shown their face after that. I should not be doing your job for you as a customer. I walked out as I would have had to re-que for my own issue. I left all my shopping, still no manager on site. Cashier was no help at all. Sick of this store, every time I enter I have a problem because of staffing. 16.45. 8/08/23.

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