Lidl complaint: customer service
Filed 24 Feb 2020 by mjohn
On 22120 I purchased seedless cucumbers that were marked in store .99 each. My receipt showed I was charged $1.29. Went back for a refund of the difference. The cashier asked a female to override the register so she could process the refund. The female looked at me very skeptically for several minutes and finally waved the cashier an okay to process. I was not pleased with the way this was handled so I asked for the manager. Asst manager Tyler I believe his name was, he was wearing a handwritten name tag and he proceeded to tell me cucumbers had not been on sale for 6 weeks which I am pretty sure is inaccurate. Anyway, I left feeling bad and I spend too much time and money in Lidl to allow this sort of treatment.
Report
Discussion
0 comments
No comments yet. Been through something similar with Lidl? Start the discussion above.
More Lidl complaints
View all 264Lidl App fails to deliver
Their Ref: 57875373 A Lidl staff member processed my shopping but cancelled the app , so that I missed out…
Verbal altercation by Lidl employees
The date this happened was 28 May 2020 around 1130. One register was open with a long line. I was…
Silly manager
I am a type 1 diabetic and I don’t feel hypos coming on and I went into a store and…