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Lidl complaint: Overcharged

Open 147 views Supermarkets / Grocery Stores

Filed 13 Sep 2023 by Vanessa

This is my second complaint regarding this issue, I first complained on 08/09/23 and was told I would get a reply in a few days and I’ve heard nothing. Twice this has happened. When items have a red label on the price above the item , and are reduced in this store. When I’ve got home and looked at my receipt I have been charged full price. So reduced prices are not getting through to check out. The first time I didn’t say anything but the second time this is obviously a regular occurrence. And if I had not requested my receipt I would not have known. I want to know what you are going to do about it, or I stop shopping with you. The bananas were reduced and there were only two packs left in the box, so I bought them at what I thought was the reduced price.

Lidl complaint: Overcharged
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