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Lidl complaint: Warranty not 3 years, but 60 days

Open 168 views Supermarkets / Grocery Stores

Filed 19 Apr 2023 by Mantas

Bought a usb c to lightning cable. It should be with 3 year warranty. But less than 3 months later it stopped working. No physical damage what so ever. I went to the shop with cable and a receipt. Cashier just look at it and told me that somewhere near the entrance there is a customer support phone number. Ring them. I have sent an email to them. They responded that item has been purchased more than 60 days ago, they cannot help me and gave me another email to contact someone else. So they selling an item with 3 year warranty, but after couple months they can’t help me and just trying to get rid of me, same as the man did in a store. If they can’t get sorted problem with an item worth few euros, they definitely don’t want to see you coming with problem worth more money. Just avoid buying anything there whats comes with a warranty, because there is no warranty…

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