Skip to content
File a complaint
File a complaint

Lidl complaints

Lidl complaint: NO RETURN POLICY FOR ANY REASON

Open 355 views Supermarkets / Grocery Stores
File your Lidl complaint How does Complain.biz work?

Filed 3 Sep 2020 by WILLIAMINA

PURCHASED 2 BOXES OF SUGAR FREE ICE POPS MARKED AT $1.99 EACH. WHEN I ARRIVED I NOTICED I WAS CHARGED $3.47 EACH. WHEN I RETURNED TO THE STORE, I ASKED ABOUT RETURN’S AND WAS TOLD LIDL DOES NOT ACCEPT RETURN’S FOR ANY REASON.
THIS WAS FROM TWO DIFFERENT ASST. STORE MANAGERS. I ASKED IF I WAS EXPECTED TO ACCEPT THAT, I WAS AGAIN TOLD THERE POLICY IS NOT TO HONOR ANY RETURNS. I HAD TO RESORT THREATS IF I DID NOT RECEIVE A REFUND BEFORE THEY SAID THEY WOULD MAKE AN EXCEPTION. ALL THIS OVER $3.00. THERE CUSTOMER SERVICE IS NON EXSISTENT AND THE ASST. MGRS. ARE IN DIRE NEED OF CUSTOMER SERVICE TRAINING. NEEDLESS TO SAY, I WILL NEVER AGAIN SHOP AT ANY LIDL STORES AND I WOULD ADVISE ALL TO INQUIRE ABOUT THERE RETURN POLICY.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Lidl? Start the discussion above.

More Lidl complaints

View all 264

Wronged by Lidl too?
Make it sting!

Launch complaint