While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from MDGREENE1959 on 15 June 2022 about KFC.
i cant believe i paid 20.51 for 8 pieces of this shit. the bones were black, the drum sticks, both of them were dried out, and the 2 wings were the same, i'm sick of those ghetto assed employees throwing... Read more
Complaint from DANNYBOY49632 on 13 June 2022 about KFC.
IT WAS A SPECIAL DEAL TICKET NUMBER 1997, I ASKED FOR WINGS DRUIM STICKS AND WAS GIVEN ALL GREASY CHICKEN BREAST. SO I CALLED BACK AND ASKED TO SPEAK TO A MANAGER , AM NOT SURE WHO I WAS... Read more
Complaint from Anna Foster on 13 June 2022 about KFC.
Went to the drive-through ordered my chicken with macaroni and cheese drove up to the window to pay for my order got my order drove off got home was ready to eat and the order was totally wrong I ordered... Read more
Complaint from Derrick on 09 June 2022 about KFC.
No hot wing with 2 x Mighty Buckets Read more
Complaint from KFC lover on 09 June 2022 about KFC.
Hi, me and my partner love KFC and order it ever so often but we have noticed on numerous occasions that when we order specifically 9 pieces KFC bucket at the drive thru, there is always one piece of chicken... Read more
Complaint from rbaker on 07 June 2022 about KFC.
I pulled through the drive thru and ordered the 8 piece bucket, and asked for legs and thighs only. the person on the other end of speaker replied no problem. Then I tried to call location when... Read more
Complaint from Max Aughey28 on 07 June 2022 about KFC.
My friend dylan order a beef burger meal, he got a zinger burger meal instead, which had all the wrong sauces on it this nearly killed my friend with food poisoning and he nearly choked on it, he was disappointed... Read more
Complaint from Mary she Anderson on 04 June 2022 about KFC.
My husband and I love KFC. We stop by after grocery shopping ordered chicken sandwiches and drinks. Got home so HARD you could bounce off ground!!! Called manager she said sorry do you still have sandwiches!!??? I told her know.... Read more
was very dissapointed with the take-away food from the kfc on nottingham road.there was no taste in the skin on my chicken pieces[thats what your known for] the fries were soggychicken strips were under-cooked.no napkinsstrawswipes etc.really slow service,not like McD!. Read more
Complaint from Shaji on 02 June 2022 about KFC.
Placed a order of 9 pieces. Found a long hair on the chicken piece. When we complaint against it for half an hour there was no reply neither no one called nor replaced our item. After half an hour I had to call... Read more
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