to much salt
Complaint from jonjonl on 18 December 2023 about KFC.
just to to much salt Read more
KFC complaints
KFC Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
KFC complaint process
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about KFC?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
KFC complaints chart
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
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KFC complaint statistics
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
326 ratings
How to contact the customer service of KFC?
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-225-5532
Contact form:
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
KFC reviews: (326)
Authentic experiences shared by our community for your benefit.
food is unsatisfactory
Complaint from Raw52@comcast.net on 05 December 2023 about KFC.
I purchased a 16 piece bucket, I was told there was no extra chrispy. so I setteled for original I am so sorry I did, I have never seem a smaller chicken and the chicken was very greasy and over cooked.... Read more
Rude Manager
Complaint from Ticket number 4591 on 22 November 2023 about KFC.
Manager was so rude I stood in lobby 7 minutes while he was in back on his phone before taking my order. I saw original was ready but I wanted Crispy he said it would be 15 minutes before its... Read more
Food was old and nasty
Complaint from Brandypeters1 on 19 November 2023 about KFC.
I received my order everything was cold like it was sitting all day I called talked to night manager he told me he would put my name in to replace it then when I went to get it the day... Read more
Regarding P.F
Complaint from Devendra Sahu on 12 November 2023 about KFC.
I was doing part time job in KFC, so suddenly I was informed that my P.f will be going to deduct without informing me all the process was done and I had left kfc on 29th sept. Still in my... Read more
8 Piece Chicken Refried Greasey Dark
Complaint from Linmardunc on 28 October 2023 about KFC.
Thursday, October 26th, I purchased an 8 piece meal at 4:13 pm and i went to serve the meal the chicken was salty, greasey and looked like day old chicken refried in dark oil. I called and Noone answered... Read more
Bad chicken and customer service
Complaint from Rabbi Samuel Hurt on 17 October 2023 about KFC.
I ordered a 12 piece crispy and original meal. You couldn't tell which was which. The chicken was dark burnt and hard. Pieces were flat, as if something heavy weight them down.A person came to the front his clothes were... Read more
Chicken dark and horrible, bad customer service, over all bad experience!
Complaint from Rabbi Samuel Hurt on 17 October 2023 about KFC.
Flinn Highway Alison Park, Pa KFC 12 piece chicken crispy and original meal was horrible. Couldn't tell which was which burnt and dark.They Put Cole slaw in bag upside down and juice came out container in the bag. Employee came... Read more
Wrongful termination
Complaint from MaryJane abeyta on 14 October 2023 about KFC.
Was falsely accused of stealing a meal I paid for. Then when I asked to reduce my hours the manager retaliated against me and didn’t put me on the schedule at all. Read more
Had my kids in tears I ask no spicy
Complaint from Mase on 03 October 2023 about KFC.
J ask not to do spicy for me or family got home my kids I. Tears meand my girlfriend I call the m no answer tp the store i called customer service... Read more
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