In the popcorn snack box there isn’t enough of the chicken at all. Read more
KFC complaints
KFC Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
KFC complaint process
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about KFC?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
KFC complaints chart
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
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KFC complaint statistics
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
326 ratings
How to contact the customer service of KFC?
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-225-5532
Contact form:
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
KFC reviews: (326)
Authentic experiences shared by our community for your benefit.
Nanaimo KFC
Complaint from Patricia on 19 May 2019 about KFC.
People in kitchen prep and boxing weren't even wherein gloves or hair nets rubbing there hands all over there cloths Read more
One of ur employee name [deleted] use drug.she does ice and crack. Read more
Negligence
Complaint from Tina on 28 March 2019 about KFC.
Today we bought sandwiches and meals the fillet tower didnt have chicken in it it only had the sallad we so disappointed we came all the way from Victoria to baker street when we got home we got really disappointed... Read more
Can't go through drive thru in pickup trucks
Complaint from Phillip on 19 January 2019 about KFC.
For over a year now I have been asking the manager to fix the drive-thru sensor it does not pickup trucks and when you get to the window they have to rework all the orders I order at the window... Read more
No food as ordered. Paid. Left with nothing and manager threw food in bin.
Complaint from Steverigg on 10 December 2018 about KFC.
Ordered large box meal. Asked for coffee. Then told have no large coffee cups. No solution offered. I had to choose another order as don't want to pay for large and receive small drink, especially as was thirsty and... Read more
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