KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 326 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (326)

Authentic experiences shared by our community for your benefit.

Missing pieces of chicken

Complaint from Prisyfab on 01 October 2023 about KFC.

I recently purchased a party 15 from kfc and received only 12 pieces of chicken. This is not the first time, it happened before on May 31st of this month. I tried reaching out to KFC Jamaica via instagram and... Read more

Comments: 0
Rating:

Missing item in order

Complaint from Caceres on 19 September 2023 about KFC.

Hi I order a pick up order. I went to pick it up and someone else got my order. They made me a new order and were missing one fries. I order 2 and only got one, too far to... Read more

Comments: 0
Rating:

Contaminated food

Complaint from Wasi on 19 September 2023 about KFC.

Yesterday I consumed KFC meal, after consuming it I started to feel pain in my stomach, which keep ok increasing with passage of time. At evening it was unbreable that I've to take medicine . Second thing, you staff is totally... Read more

Comments: 0
Rating:

Food horribble

Complaint from Dawnb on 18 September 2023 about KFC.

Bought a giant feast and we got all wings and the bony dry chicken and no thighs ever in our boxs Read more

Comments: 0
Rating:

Really Bad Service

Complaint from eyerishgal53 on 07 September 2023 about KFC.

On 9/6/2023 at approx. around 6:45 pm I went to KFC to pick up my order. I placed an order online for a 8 pc all dark bucket of chicken, an individual mashed pot and gravy and an order of... Read more

Comments: 0
Rating:

Horrible food

Complaint from Bullet on 04 September 2023 about KFC.

I ordered chicken pieces and spicy chicken wings last wednesday from mosta outlet and when i started my meal the chicken smells so bad that i didn't even thought about eating it. I complained with the wolt delivery company that... Read more

Comments: 0
Rating:

Wilted and bitter-tasting chicken wings

Complaint from Edimo93 on 27 August 2023 about KFC.

They gave me a bucket of withered chicken wings with a rotten smell, and without the KFC flavor, I complained on whatsapp from KFC Mozambique and they simply ignored it Read more

Comments: 0
Rating:

Missing foods hard foods soggy foods

Complaint from Rangi on 21 August 2023 about KFC.

I've been waiting. Now this is unexcepted marketing and my children was starving because not only the produce was not all there it was cold hard and zingers where soggy and I paid it straight away but I have to... Read more

Comments: 0
Rating:

Throw it away

Complaint from Kmmm on 13 August 2023 about KFC.

First of all I would like to ask how are you guys still in bussiness with this kind of service and this kind of food. Once again I tried KFC out and once again was very disappointed with the taste,... Read more

Comments: 0
Rating:

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