KFC Complaint Sentiment: Neutral

Our sentiment meter has detected that KFC complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with KFC, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 15, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 46 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

324
Total complaints
323
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 324 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (324)

Authentic experiences shared by our community for your benefit.

Incomplete order

Complaint from Sfmessina on 05 March 2024 about KFC.

I placed an eight piece original family meal to find my order was incomplete when I got home. I ordered an eight piece original all white should’ve been four breast and four wings. I ordered two large mashed potatoes and... Read more

Comments: 0
Rating:

Racist attack

Complaint from A threatened individual on 03 March 2024 about KFC.

As I was placing an order and trying to ask the employee taking my order how the order was not adding up to the amount he was asking for, a person in line behind me began swearing, cursing and making... Read more

Comments: 0
Rating:

Rong order

Complaint from My order number 1316 on the 31.feb on 01 February 2024 about KFC.

I orderd 21 prices of hot n spicey and got instead 21 prices of original I would like to get what I paid 4 Read more

Comments: 0
Rating:

Abusive language toward my daughter

Complaint from thriftypenny122@gmail.com on 31 January 2024 about KFC.

My husband ordered on Sat night 1/20/2024 a bucket of chicken and sides for my b-day. The kids we coming over the next day. He paid for the order on line. Store opens at 1030am and order would be ready... Read more

Comments: 0
Rating:

Unsatisfactory food service

Complaint from JayStar on 28 January 2024 about KFC.

I ordered an Allstar Box meal, 4 dunked wings and a sweetchilli twister meal and instead I got 3 dunked wings, an Allstar Box with no one piece chicken. The twister was a Classic even though I ordered sweetchilli one.... Read more

Comments: 0
Rating:

Juanita

Complaint from Smariey32 on 05 January 2024 about KFC.

I have made 2 complaints and other people as well and nothing is done about Juanita and meth in a family food place I will be contacting someone higher up then this email she should not be rude or... Read more

Comments: 0
Rating:

Shop not open

Complaint from Jasehew5@gmail.com on 20 December 2023 about KFC.

I called at KFC in Queensferry 11.10am this morning. The door was locked but there was workers inside, so i knocked on the door to try and find out why it was shut because the sign on the door said... Read more

Comments: 0
Rating:

food is unsatisfactory

Complaint from Raw52@comcast.net on 05 December 2023 about KFC.

I purchased a 16 piece bucket, I was told there was no extra chrispy. so I setteled for original I am so sorry I did, I have never seem a smaller chicken and the chicken was very greasy and over cooked.... Read more

Comments: 0
Rating:

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