KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on December 4, 2023

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 50 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.


KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 314 ratings

How to contact the complaint department of KFC?

Below, you will find the contact information for KFC's complaint department. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
Contact form:

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KFC reviews: (314)

Authentic experiences shared by our community for your benefit.

Rude Manager

Complaint from Ticket number 4591 on 22 November 2023 about KFC.

Manager was so rude I stood in lobby 7 minutes while he was in back on his phone before taking my order. I saw original was ready but I wanted Crispy he said it would be 15 minutes before its... Read more

Comments: 0

Food was old and nasty

Complaint from Brandypeters1 on 19 November 2023 about KFC.

I received my order everything was cold like it was sitting all day I called talked to night manager he told me he would put my name in to replace it then when I went to get it the day... Read more

Comments: 0

Regarding P.F

Complaint from Devendra Sahu on 12 November 2023 about KFC.

I was doing part time job in KFC, so suddenly I was informed that my P.f will be going to deduct without informing me all the process was done and I had left kfc on 29th sept. Still in my... Read more

Comments: 0

8 Piece Chicken Refried Greasey Dark

Complaint from Linmardunc on 28 October 2023 about KFC.

Thursday, October 26th, I purchased an 8 piece meal at 4:13 pm and i went to serve the meal the chicken was salty, greasey and looked like day old chicken refried in dark oil. I called and Noone answered... Read more

Comments: 0

Bad chicken and customer service

Complaint from Rabbi Samuel Hurt on 17 October 2023 about KFC.

I ordered a 12 piece crispy and original meal. You couldn't tell which was which. The chicken was dark burnt and hard. Pieces were flat, as if something heavy weight them down.A person came to the front his clothes were... Read more

Comments: 0

Wrongful termination

Complaint from MaryJane abeyta on 14 October 2023 about KFC.

Was falsely accused of stealing a meal I paid for. Then when I asked to reduce my hours the manager retaliated against me and didn’t put me on the schedule at all. Read more

Comments: 0

Had my kids in tears I ask no spicy

Complaint from Mase on 03 October 2023 about KFC.

J ask not to do spicy for me or family got home my kids I. Tears meand my girlfriend I call the m no answer tp the store i called customer service... Read more

Comments: 0

Missing pieces of chicken

Complaint from Prisyfab on 01 October 2023 about KFC.

I recently purchased a party 15 from kfc and received only 12 pieces of chicken. This is not the first time, it happened before on May 31st of this month. I tried reaching out to KFC Jamaica via instagram and... Read more

Comments: 0

Missing item in order

Complaint from Caceres on 19 September 2023 about KFC.

Hi I order a pick up order. I went to pick it up and someone else got my order. They made me a new order and were missing one fries. I order 2 and only got one, too far to... Read more

Comments: 0

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