KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 326 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (326)

Authentic experiences shared by our community for your benefit.

Rude

Complaint from Freda on 24 February 2021 about KFC.

Well I'm an old employee an I was trying to get my w2 the last two weeks or so they gave them out in January the 15th I sent my son to get mine that work at a different location... Read more

Comments: 0
Rating:

Part of Order Missing

Complaint from swarVosKi1947 on 21 February 2021 about KFC.

I ordered (on line) a 4 piece chicken combo with potatogravy AND a 3 piece Chicken Box with potatogravy and coleslaw. I also ordered an extra side of potatogravy which was missing when we got home. I was... Read more

Comments: 0
Rating:

Poor service

Complaint from Mary L on 09 February 2021 about KFC.

I put my order in on 2?5 for a $20 fill up to be picked up at 3:45 on 27.on the KFC website, and paid $24.90. When I got there they had no record of the order. I... Read more

Comments: 0
Rating:

Chicken and potatoes were gross

Complaint from Cannontonia@ on 03 February 2021 about KFC.

I had ordered a 12 piece chicken tenders meal. The oil used for the chicken tasted very old and disgusting and I know you use instant mashed potatoes, but they even used to taste alot better. I don't know what... Read more

Comments: 0
Rating:

Delivery issuw

Complaint from Almaah on 25 January 2021 about KFC.

Hi! It's been years I am availing home delivery from KFC Jhelum. Suddenly they have stopped delivering food at my address. According to riders of KFC Jhelum, because the delivery areas have been revised that's why they do not deliver... Read more

Comments: 0
Rating:

Complete Chaos

Complaint from Disturbed Customer on 10 January 2021 about KFC.

Saturday, January 9, 2021, I visited the KFC located in Louisville Mississippi. It was shortly before shift change in the afternoon and I along with four other customers were pretty much completely ignored. The crew members were standing around fussing... Read more

Comments: 0
Rating:

Misbehavior

Complaint from Zuhaib on 30 December 2020 about KFC.

On 29th dec 2020 there was a deal of rs20 coffee or tea. I reached at kfc around 11 am. The offer was till 12am. The staff misbehaved and said the stock is finished.. And also said that you... Read more

Comments: 0
Rating:

Food

Complaint from Gwend on 25 December 2020 about KFC.

Food was cold bad attitudes Read more

Comments: 0
Rating:

MISSING FOOD

Complaint from callbox on 17 December 2020 about KFC.

I TRAVEL i stop hear when I'm in town because i like the root beer .but every time they fail to have all i order in the bag and i don't know tell I'm back on the road ... Read more

Comments: 0
Rating:

No Customer Service!

Complaint from 2020sucks on 02 December 2020 about KFC.

At approximately 1425hours on 120220 I attempted to go through the drive through of KFC. There were no other cars in line and the parking lot was relatively empty so there was no mass rush inside of the restaurant. The... Read more

Comments: 0
Rating:

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