KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 327 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (326)

Authentic experiences shared by our community for your benefit.

No Customer Service!

Complaint from 2020sucks on 02 December 2020 about KFC.

At approximately 1425hours on 120220 I attempted to go through the drive through of KFC. There were no other cars in line and the parking lot was relatively empty so there was no mass rush inside of the restaurant. The... Read more

Comments: 0
Rating:

Didn't get my Meal

Complaint from Ksirar on 24 November 2020 about KFC.

I ordered online as I have for the last few months,when I received my receipt it came up 31 as my addy was 29 and I punchen in my addy but it must of had auto location my phone... Read more

Comments: 0
Rating:

More Wings, No Spoon, No Ketchup, No Tissues

Complaint from Sunil Arayambath on 09 November 2020 about KFC.

Dear Manager. My name is Sunil Kumar. Today I bought one Party Meal from Industrial Order 42, 20165, Dt 09.11.2020 5.35 Pm. Qr 114. When I reached in my home and when I opened the Box I am totally... Read more

Comments: 1
Rating:

Crispy

Complaint from Jarhead on 21 September 2020 about KFC.

Poor job of competing with Popeyes. The crispy chicken sandwiches were soft and chewy. Only the pickle was CRISPY! Read more

Comments: 0
Rating:

No Original Recipe

Complaint from G. Richardson on 27 July 2020 about KFC.

To whom it may concern, On July 26, 2020 ; Sunday after church ; I visited the Kentucky Fried Chicken in New Castle, Pennsylvania, at lunch time. Going through the drive in I asked about the 12 piece bucket and what was... Read more

Comments: 0
Rating:

The service and management

Complaint from Tay on 08 April 2020 about KFC.

I came to Norwood KFC in Cincinnati Ohio on Montgomery road drive threw to order a $20 box fill up as my family was very hungry the lady in the Drive-Thru was very rude didn't say anything to me... Read more

Comments: 0
Rating:

Rude manger

Complaint from Carl on 24 December 2019 about KFC.

my wife placed a online order at the millertown kfc the manger was rude we tried to explain what we wanted she cut us off would not let us speak said she was aware of the order she... Read more

Comments: 0
Rating:

Kfc in tilton nh

Complaint from Lindadbedell@aim.com on 22 October 2019 about KFC.

My husband and I went to the kfc in tilton nh. I always loved kfc but this one made us mad. We went in and ordered our meal went to sit down and there wasnt one clean table... Read more

Comments: 0
Rating:

Food

Complaint from Valerie holmes on 23 June 2019 about KFC.

Been in to KFC’s to have meal but was not very happy about it chip was greasy and over cooked ask for dips wand was told did not have any have been a few time to east Markham vale... Read more

Comments: 0
Rating:

Poor quality food

Complaint from Marion on 03 June 2019 about KFC.

3rd June 2019, at 4:38pm . I ordered a 2pce quarter pack and there was no drink is this something new or just left out? Included is what is meant to be a potato and gravy still looking for the... Read more

Comments: 0
Rating:

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