KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 23, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 326 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (326)

Authentic experiences shared by our community for your benefit.

Worst KFC I've ever had - 10 price family feast

Complaint from Glengormleyannoyed on 27 May 2022 about KFC.

Order was incomplete - no regular popcorn chicken as ordered Chicken was a greasy mushy mess - literally dripping grease (discusting) - thrown in a bucket Chicken was undercooked - Pink on the middle Read more

Comments: 0
Rating:

Incorrect Order and employee disrespect

Complaint from manderson2328 on 24 May 2022 about KFC.

I placed an order for your 8 piece value bucket meal and when i arrived home they had not given me the chicken. I was unable to call the store as I later found out when I went back that... Read more

Comments: 0
Rating:

Un Pleased Customer

Complaint from bigbadal50@gmail.com on 24 May 2022 about KFC.

On 05-22-22 at about 4:36 PM my friend and I went to your location to get dinner. we ordered the 12 piece tender strip meal and drinks, the total came to $40.78, first the lady taking our order couldnt... Read more

Comments: 0
Rating:

Eight piece bucket

Complaint from Jdangelo on 23 May 2022 about KFC.

Eight piece bucket.: pulled up to the ordering menu. And asked for a 8 piece bucket of extra crispy chicken ‘. The worker said let me check if we have enough. The worker came back and said yes. And I... Read more

Comments: 0
Rating:

order

Complaint from joannebarnes0306@gmail.com. on 23 May 2022 about KFC.

i bought kfc at pakenham next to castelloos pakenham. i spent $20.45. And did not get what i ordered. I asked for 3 piece box without wing, got drumstick, thigh and WING, also no gravy available, no potato and gravy... Read more

Comments: 0
Rating:

everything

Complaint from punisher 1 on 23 May 2022 about KFC.

5-22-2022 i arrived at kfc and ordered two 2 pc k1s at 541 finally at 650 finally got my food . after 30 minutes of waiting wanted a refund they told myself and several others they would not refund our... Read more

Comments: 0
Rating:

Chicken

Complaint from Merl on 21 May 2022 about KFC.

Was shorted 2 pieces of chicken in my 8 piece meal Read more

Comments: 0
Rating:

hair found in food

Complaint from krystal on 21 May 2022 about KFC.

i ordered a two person share box called game on it was the $25 meal once i got my order I drove around the corner and parked up at the reserve to have lunch with my 6 year old son.... Read more

Comments: 0
Rating:

Missing Item

Complaint from Angry Momma on 19 May 2022 about KFC.

I visited the KFC in Havelock, NC on May 17, 2022 at approximately 8:15 pm with my son. He ordered a large mashed potatoes with his order (popcorn chicken meal). After placing his order we sat at the order box... Read more

Comments: 0
Rating:

Wrong order

Complaint from laughingboy on 18 May 2022 about KFC.

I ordered a mega bucket at approx 245pm today,i went through the drive.when i got home i just had some chicken and small fries no popcorn chicken or side.This was a birthday treat for my daughter,who unfortunately wont understand its... Read more

Comments: 0
Rating:

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