KFC complaint: Missing item, small size chicken

Name: Missing item, small size chicken
Item: KFC
Rating: 1
Author: Rohani

Open 11 Apr 2023 198 views Fast Food / Delivery

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Filed 11 Apr 2023 by Rohani

I have ordered 9pc bucket together today 10th Apr 2023 at kFC Denai Alam, Shah Alam, Selangor Malaysia but didn’t received the spicy bbq sauce. I also order sprite 1.5l bottle, which not put in my pack earlier. After I ask them only the staff replace with fanta strawberry bottle. The chicken drumsticks is small than usual. Hmmm…. is it the value of my money????

KFC complaint: Missing item, small size chicken — Photo Rohani uploaded with this complaint

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Case details

Status: Open
Company: KFC
Filed: 11 Apr 2023
Rating: 1/5
Desired resolution: Replace the missing item, should tell earlier if the sprite is not available and change with other drink. The staff only provide when I ask the drinks and get ask by staff is it drinks included in the package. Size chicken should same value with my money.
Problem: Missing sauce and drink, small chicken pieces
About: chicken bucket meal

Progress

Filed
Company notified
Company replied
Resolved

11 Apr 2023 Complaint filed and published
11 Apr 2023 Message from Bizzy: we notified KFC about this complaint.

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