KFC complaint: Again they struggle to get it right

Name: Again they struggle to get it right
Item: KFC
Author: Matthew

Open 20 Jul 2022 110 views Fast Food / Delivery

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Filed 20 Jul 2022 by Matthew

I went through the drive through today at 12.30pm for a bacon and cheese zinger burger. Simple. No. No bacon, no cheese and no sauce. All they got right was the zinger chicken. Too busy to go back as it was my lunch break. 3rd time they have totally messed up my order in 2 weeks. Not good enough

KFC complaint: Again they struggle to get it right — Photo Matthew uploaded with this complaint

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Case details

Status: Open
Company: KFC
Filed: 20 Jul 2022
Desired resolution: Replace my burger correctly and anything else that they consider is fair for my frustration and disappointment.
Problem: Burger missing bacon, cheese and sauce
About: chicken burger

Progress

Filed
Company notified
Company replied
Resolved

20 Jul 2022 Complaint filed and published
20 Jul 2022 Message from Bizzy: we notified KFC about this complaint.

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