KFC complaint: order filled incorrectly

Complaint from rbaker reported on 07 June 2022 about KFC

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My complaint:

I pulled through the drive thru and ordered the 8 piece bucket, and asked for legs and thighs only. the person on the other end of speaker replied no problem. Then I tried to call location when I got home, and no one answered the phone. they were not busy at all, this was at 4:30 pm in the afternoon.

Suggested solution:

you could send me coupons in the mail or refund my money.

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