While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 18, 2024
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DHartsfield on 02 July 2022 about KFC.
Went into the location at 12noon thru a open door. Assistant mgr Jerry was rude as he said in a loud voice I am only serving the drive thru. Suggestion: how about locking the doors. Rude... Read more
Complaint from Dawn62 on 02 July 2022 about KFC.
I ordered a two piece chicken leg and thigh. The chicken was so small, and was fried in OLD OIL! The chicken was dark and dry!!! Read more
Complaint from Longmont Colorado on 02 July 2022 about KFC.
I ordered a 12 piece chicken tender meal. When I got home, which is about 40 minutes east of the restaurant location, I only had 10 tenders and no dipping sauce. Read more
Complaint from whingerj on 01 July 2022 about KFC.
78 year old pensioner who doesn't have access to apps tried to order cheap as chips meal in store told it was not on their register so i rang a friend who put order thru on their mobile but was... Read more
Complaint from mommywalk9 on 28 June 2022 about KFC.
I was just at store 0663 in Dallas, GA and the manager was extremely rude and confrontational! We ordered 2 3-piece tender combos with coleslaw and a pot pie, which came to $16.63 with my husband's military discount. We paid... Read more
Complaint from Mercslk on 27 June 2022 about KFC.
Drive through Chesterfield, Sheffield Road aldi. Ordered 4 piaces of chicken got 2 a ten ketchup Read more
I use KFC about twice a month and used this branch as it became the nearest. I ordered the £12.99 Bargain Bucket and the chicken it's self was of your normally good quality, but as for the chips, I've... Read more
I had looked online and a Drumstick was $1.89. I went to the drive up and ordered 2 drums and a small pepsi. I was told tey did not have small. That was ok. The amount owed was given as... Read more
Complaint from Lisab Fackler on 19 June 2022 about KFC.
got my order girl did not smile say thank you she even rolled her eyes I get home no silverware missing a chicken breast I always love to go there not so sure I even want... Read more
Complaint from Yasser Elezaby on 18 June 2022 about KFC.
I did order a meal through the app and although I called the call center to that the order should be fresh and hot, the food was cold (chicken and potatoes) , it is a very bad experience Read more
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