Removing Friends
Complaint from Tpineda on 31 March 2020 about Netflix.
Netflix removed one of the most popular tv shows in the US, Friends. So many people watched it over and over and loved it and were upset that it was being removed. Read more
Netflix complaints
Netflix Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 9, 2024
Netflix complaint process
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Netflix?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Netflix complaints chart
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
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Netflix complaint statistics
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
1381
Total complaints
1381
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
1381 ratings
Netflix customer service FAQ:
Why should I file a complaint about Netflix on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
What types of complaints can I file about Netflix on Complain.biz?
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
What are the most common complaints about Netflix?
According to our complaints database, some common complaints about Netflix include:
- Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
- Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
- Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
- Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
- Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.
Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Netflix customer service directly?
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
How to contact the customer service of Netflix?
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Netflix reviews: (1381)
Authentic experiences shared by our community for your benefit.
Second Account
Complaint from Goc123 on 30 March 2020 about Netflix.
Hi there After noticing today, I had been charged for a second account with Netflix. I contacted customer service. Only to be blamed for the problem myself. The man said I'd changed my details but never contacted them. Saying that it was my... Read more
Money taken erroneously
Complaint from Rmounsey1980 on 30 March 2020 about Netflix.
6 payments taken from my account without permission. All taken on 26th March from my debit card 3 payments show as Netflix Amsterdam all for £7.41 3 payments show as transaction fee foreign currency all for £0.20 I have not been to Amsterdam.... Read more
Instead of free trial i got charged of 799.This is ridiculous
Complaint from Narender on 30 March 2020 about Netflix.
I was looking for free trial on netflix for 1 month. I added my sbi card details. They ask for card verify through otp I did the same but i got deducted through my sbi card 799 rs. This is ridiculous Unexpected. I will not... Read more
Pretty little liars going offline on 18 april
Complaint from nothankyou on 29 March 2020 about Netflix.
Pretty little liars is one of the best shows on Netflix, something to watch to bring your mood up and actually get stuck into it. But you are removing it on the 18 04 20. I think this is a... Read more
Too much of Nuditu snd offensive language
Complaint from slrose958@gmail.com on 29 March 2020 about Netflix.
Watching season 1 of Sacred Games but completely disgusted with the amount of sex scenes and offensive and profanity used in the series. Netflix is very popular among todays youth and we give them all this gor entertainment. This... Read more
Payment issue
Complaint from Rama on 29 March 2020 about Netflix.
Money got deducted from my account and netflix is still showing to renew your account Read more
un-authorise deduction of subscription charges from my postpaid mobile account
Complaint from Abbas9360 on 28 March 2020 about Netflix.
Netflix has deducted its basic subscription fee of PKR 950- Plus Tax from my local cellular company - the Telenor Pakistan account with out any authorisation or prior permission from me. Read more
Season 2 not available but season 3 does
Complaint from Vladdy on 27 March 2020 about Netflix.
I am watching the ‘Bungo Stray Dogs’ and finished the first season however season 2 is not available, but season 3 does. Do not think that there is single a person on earth that would watch a series and expect... Read more
Cheating and want my refund
Complaint from Dhwani on 26 March 2020 about Netflix.
I was said free trial for month and when I signed in they charged my on my card Read more
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