Netflix complaint: un-authorise deduction of subscription charges from my postpaid mobile account

Name: un-authorise deduction of subscription charges from my postpaid mobile account
Item: Netflix
Rating: 1
Author: Abbas9360

Open 28 Mar 2020 422 views Broadcasting Network Online Services

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Filed 28 Mar 2020 by Abbas9360

Netflix has deducted its basic subscription fee of PKR 950- Plus Tax from my local cellular company – the Telenor Pakistan account with out any authorisation or prior permission from me.

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Case details

Status: Open
Company: Netflix
Filed: 28 Mar 2020
Rating: 1/5
Desired resolution: Netflix should refund all the deducted amount of PKR 950- plus Tax to my Telenor Pakistan Account and never deduct any amount unless authorised by me.
Problem: Subscription fee deducted from mobile account without authorization
About: basic subscription
At stake: 950 PKR

Progress

Filed
Company notified
Company replied
Resolved

28 Mar 2020 Complaint filed and published
28 Mar 2020 Message from Bizzy: we notified Netflix about this complaint.

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