Complaint: un-authorise deduction of subscription charges from my postpaid mobile account

on 28 March 2020 about Netflix in category Online Services

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My complaint:

Netflix has deducted its basic subscription fee of PKR 950- Plus Tax from my local cellular company – the Telenor Pakistan account with out any authorisation or prior permission from me.

0 0 vote
Justified complaint?

Suggested solution:

Netflix should refund all the deducted amount of PKR 950- plus Tax to my Telenor Pakistan Account and never deduct any amount unless authorised by me.

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