Netflix complaint: Money taken erroneously

Name: Money taken erroneously
Item: Netflix
Rating: 1
Author: Rmounsey1980

Open 30 Mar 2020 396 views Broadcasting Network Online Services

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Filed 30 Mar 2020 by Rmounsey1980

6 payments taken from my account without permission. All taken on 26th March from my debit card
3 payments show as Netflix Amsterdam all for £7.41
3 payments show as transaction fee foreign currency all for £0.20
I have not been to Amsterdam. I have 1 account with netflix which I pay monthly for giant PayPal £11.99

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Case details

Status: Open
Company: Netflix
Filed: 30 Mar 2020
Rating: 1/5
Desired resolution: Refund money taken without permission
Problem: Several card payments taken without permission
About: streaming subscription
At stake: £22.23

Progress

Filed
Company notified
Company replied
Resolved

30 Mar 2020 Complaint filed and published
30 Mar 2020 Message from Bizzy: we notified Netflix about this complaint.

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