John Player Cigarettes Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 12, 2024

John Player Cigarettes complaint process

Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about John Player Cigarettes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

John Player Cigarettes complaints chart

We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.

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John Player Cigarettes complaint statistics

Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

453
Total complaints
453
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 453 ratings

John Player Cigarettes reviews: (453)

Authentic experiences shared by our community for your benefit.

Bad packaging

Complaint from Stephanie1144 on 07 February 2020 about John Player Cigarettes.

I purchased a 25g pouch and the packaging was terrible, the plastic was not to standard. The plastic cover around the tobacco was very poorly constructed and looked as if a problem had occurred during the production of the pouch.... Read more

Comments: 0
Rating:

Under weight tobacco

Complaint from RyanJPS on 05 February 2020 about John Player Cigarettes.

I’m a regular customer of JPS, I bought a 30g pouch of JPS Gold leaf tobacco in the uk. After getting home I decided to weigh the Tobacco as I was curios as to the actual weight of a 30g... Read more

Comments: 0
Rating:

John players poorly made cigarettes

Complaint from Swalk 1965 on 29 January 2020 about John Player Cigarettes.

The prices of cigarettes have rocketed and I've noice jps and rothmans tobacco is cheap and poor quality have to keep relighting them and seem to be weak tast something really needs to be done like some companies are taking... Read more

Comments: 0
Rating:

not as strong as my normal

Complaint from Davey on 23 January 2020 about John Player Cigarettes.

I bought my normal cigarettes from asta stores and when I opened them the surround inside was white instead of silver and when I lit a cigarette I found it not as strong as my normal strength I am thinking... Read more

Comments: 0
Rating:

Taste

Complaint from Kirk on 21 January 2020 about John Player Cigarettes.

What is goin on with the new smokes they taste worse then the ones on the reserve this is bullshit plus they are more expensive how does that work like I said this is bullshit and that is begin nice... Read more

Comments: 0
Rating:

Faulty cigeretes

Complaint from Sean glenister on 21 January 2020 about John Player Cigarettes.

I bought a pack of JPs cigeretes I've smoke them for years with no problem but the pack I purchased I'm guessing under half of the had faulty gum joints that hold then to get her as the had all... Read more

Comments: 2
Rating:

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