John Player Cigarettes complaint: Debre in packet

Name: Debre in packet
Item: John Player Cigarettes
Rating: 3
Author: Luke

Open 5 Oct 2022 122 views Tobacco / 420

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Filed 5 Oct 2022 by Luke

Hi jps team,
I have been buying your product for quite a few years up to 3 packets of jps endless red 25g tobacco a week and over the years the debre has gotten worse and you 25g estimated is starting to getting quite off the mark even up to 5 grams.
Today I rolled 10 smokes and this is what I got.

John Player Cigarettes complaint: Debre in packet — Photo Luke uploaded with this complaint

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Case details

Status: Open
Company: John Player Cigarettes
Filed: 5 Oct 2022
Rating: 3/5
Desired resolution: What ever you think is fair I'm more about getting back to a more quality product then reimbursement I don't always think a company should have to pay out rather making the efforts to a more quality product and more questions more then happy to have a chat. I live in Australia 61 484 356 007 is my number if you would like to chat further I'm always happy for a friendly chat not nice when people are screaming and yelling I like to be civilised. Thanks for your time Luke currie
Problem: Pouches underweight and full of debris
About: rolling tobacco

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Company notified
Company replied
Resolved

5 Oct 2022 Complaint filed and published
5 Oct 2022 Message from Bizzy: we notified John Player Cigarettes about this complaint.

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