Skip to content
File a complaint

John Player Cigarettes complaints

John Player Cigarettes complaint: Quality control and customer satisfactionsafety

Open 148 views Tobacco / 420

Filed 12 May 2022 by Clarissa

I purchase a carton of cigarettes each week for myself and my husband. We both smoke the same brand and it’s easier this way to buy in bulk as it’s cheaper by the carton x2. Lately I have noticed that we have been getting some really dry quick, uneven burning smokes. I just opened another of the packs from my purchase today and the butts all have not been properly attached to the cigarettes, I don’t know how they attach them normaly but I’m sure they aren’t supposed to let go unless they hadn’t been attached to begin with. This is a safety concern for me as I smoke while driving and should the cigarette fall from the filter it would result in me getting burned or most definitely causing damage to my car or possibly an accident.

This could be hazardous in every situation not to mention the waste of money, paying over 20 dollars a pack for smokes I have to throw away is absolutely terrible. I would love to he compensated for the carton since I honestly do not feel comfortable smoking from it as it makes me think what else could be missing or not properly looked over. It’s a health and safety concern and I can’t afford to just throw away money the same as the next person. I have saved samples and packs from the carton to prove this to the company.

John Player Cigarettes complaint: Quality control and customer satisfactionsafety
Photo Clarissa uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with John Player Cigarettes? Start the discussion above.

Wronged by John Player Cigarettes too?
Make it sting!