Packet flap inoperable. Unable to open
Complaint from mmajic on 20 January 2020 about John Player Cigarettes.
Cigarette packet flap was not operatable. Only way to have access to cigarettes was to tear the packet Disappointed Read more
John Player Cigarettes complaints
John Player Cigarettes Complaint Sentiment: Negative
Our sentiment meter has identified a 300% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.
Sentiment data last updated on April 28, 2024
John Player Cigarettes complaint process
Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about John Player Cigarettes?
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John Player Cigarettes complaints chart
We have received 26 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.
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John Player Cigarettes complaint statistics
Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
452 ratings
John Player Cigarettes reviews: (452)
Authentic experiences shared by our community for your benefit.
Poor product
Complaint from Dylan Mcadam on 18 January 2020 about John Player Cigarettes.
With the price of your product I have been having a lot of issues with your product the cigarette paper is always ripped or stems locking through causing holes Read more
Misrepresenting new brown packs, saying same cigs, bit it's a lie
Complaint from Poyton on 14 January 2020 about John Player Cigarettes.
Was smoking JP Silver, packs changed to that ugly brown and now what is supposed to be the same cigarette inside is definitively not..the filters are different, longer and without lines and JP name on the filter like before..they taste... Read more
Jps players real red
Complaint from Carlpaul390@gmail.com on 14 January 2020 about John Player Cigarettes.
I bought a pack of 20 fags frm the local shop on the 13.01.20 wen I opened the fags there was only 15 fags in the pack I'm not happy I payed 8.70 for 20 I expect 20. Read more
change of packs and smokes
Complaint from bret on 11 January 2020 about John Player Cigarettes.
the new smokes are garbage Read more
Cigarette broke
Complaint from Amanda 613 on 30 December 2019 about John Player Cigarettes.
I bought a new pack of cigarettes from a store when I opened the pack I got a broken smoke in it. I took a picture of the cigarette was not happy about it at all Read more
Found another wrapper in my pack
Complaint from Mathew on 30 December 2019 about John Player Cigarettes.
Opened up a brand new packet of JPS endless blue tobacco and to my surprise found a fairly large pice of tobacco wrapper jammed in with the tobacco. Read more
Chemicals in cigarettes
Complaint from Nicolaconway85 on 17 December 2019 about John Player Cigarettes.
I just lit one of those cigarettes and it has literally burnt all my throat,there is definitely some kind of chemical in the cigarette that should not be in it in all the years of me smoking I have never... Read more
Found a big piece of plastic in my tub of tobacco
Complaint from Bsrb on 09 December 2019 about John Player Cigarettes.
In my 100gram tub. Read more
they taste like cheap cigarettes
Complaint from treena on 05 December 2019 about John Player Cigarettes.
The new john players packs and cigarettes are not good at all.. they taste like paper. Also the paper is thicker and no lable on them they are worse then native cigarettes and cost more.. not worrh buying if they... Read more
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