Our sentiment meter has detected that Hopper complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hopper, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
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We have received 15 complaints about Hopper over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hopper's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from Rtayus on 02 July 2022 about Hopper.
I booked flight through them and airline canceled flight due to some there operational things and hopper representatives speaks lie that they contacted airline and airline refunded your refund and i called airline they said it’s already refunded so they... Read more
Complaint from Nancy Hunsicker on 15 June 2022 about Hopper.
I was charged %102.28 on my WFVisa. I would like it refunded ly. Thank you Read more
Complaint from hfial on 11 May 2022 about Hopper.
I booked 2 flights on hopper that were listed as business class flights only to get a ation that I was booked on economy. The first time it happened, no one from customer service offered to do anything, so I... Read more
Complaint from Nerily on 06 May 2022 about Hopper.
I tried to book a frozen flight using hopper. When I paid the flight, it tools like forever for processing. And it did not proceed. I proceeded to look for a new flight and tried to make the payment but... Read more
Complaint from Diaz91 on 24 April 2022 about Hopper.
I recently froze a ticket by paying $1182.82 TTD. The ticket price at that time was $1900.00TTD. I was given 12days to pay for the ticket. I paid for the ticket expecting to be refunded the frozen price, based... Read more
Complaint from UnhappyMS on 13 April 2022 about Hopper.
I purchased the additional Travel Refund Promise Plan for my flights. It is very misleading, I cancelled and then a page came up on the app saying that a refund would be issued to my PayPal and asked me to enter... Read more
Complaint from Banu on 04 April 2022 about Hopper.
I am trying to get Hopper to issue voucher or refund for $9,527.68.They are not giving this refund or vouchers. When I try to rebook the tickets price they quote is double the value of the credit so it makes... Read more
Complaint from lmarcus on 31 March 2022 about Hopper.
I booked a hotel on Hopper which stated they offered 100% refund as long as you cancelled within 48 hours of the hotel stay. I cancelled way before that and they are withholding $62 for something they say is a... Read more
Complaint from bellakatie on 06 February 2022 about Hopper.
i did a price freeze for airline ticket for $160 ($80 each per person). I went in to purchase my airline ticket and the $160 was no longer available. Said it expired. Read more
Complaint from Kathe2022 on 18 January 2022 about Hopper.
They have charged me so far 1500 USD for a ticket retuning to Montréal, willing to charge me an extra 480USD for returning to Montréal. While having airports close, and me having Covid. Not even one person is able to follow up... Read more
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