Hopper Complaint Sentiment: Neutral

Our sentiment meter has detected that Hopper complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hopper, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Hopper complaint process

Do you have a dispute or had a bad customer experience with Hopper? Submit your Hopper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hopper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hopper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hopper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hopper complaints chart

We have received 15 complaints about Hopper over the last 12 months. The graph below shows a monthly breakdown.

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Hopper complaint statistics

Curious about Hopper's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 54 ratings

How to contact the customer service of Hopper?

Below, you will find the contact information for the complaint department of Hopper. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Hopper through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hopper reviews: (54)

Authentic experiences shared by our community for your benefit.

Worst company i have ever seen.

Complaint from Razer on 22 June 2023 about Hopper.

Worst company i have ever seen. They love giving promises that they can never keep. I registered for a BOGO round trip flight ticket to Hong Kong through Hopper, waited for 3 weeks while their automatic messaging system clearly states... Read more

Comments: 0
Rating:

Hopper double booked a departure flight

Complaint from Juanita concha on 14 June 2023 about Hopper.

hopper double issued my departure flight as a result the airline cancelled my original reservation. S I paid for 3 tíquets and as a result I don’t have any. 3 days of apologies from hopper but no refund and... Read more

Comments: 0
Rating:

Overcharged no way of speaking to customer services

Complaint from charleerose30 on 10 June 2023 about Hopper.

I booked a flight from Catania to Barcelona for my husband and me and our infant child. When I got the ation email through it has charged me full adult price for our baby, whereas Vueling only charge 30... Read more

Comments: 0
Rating:

Miss Sold Hotel Booking

Complaint from jamesn88 on 10 May 2023 about Hopper.

I purchased a hotel stay for 5 nights in a double room and included breakfast. I am due to travel on the 26th of May and before I travel I wanted to make sure the hotel had my booking, they... Read more

Comments: 0
Rating:

they secured a full refund and didn't

Complaint from Catalinas on 10 May 2023 about Hopper.

I request a refund for flights. I went to the hopper app and they want to charge for having”VIP SUPPORT” , I was looking for answers about how to get a refund. There was information that said I had to... Read more

Comments: 0
Rating:

Charged twice

Complaint from gr8high on 23 April 2023 about Hopper.

I was charged by Hopper for a Hotel reservation and to hold the reservation for a particular discount. When I arrived to the Hotel the Hotel charged me as well stating they did not receive a reservation booking from... Read more

Comments: 0
Rating:

No response on Complaint

Complaint from Jas.S on 01 April 2023 about Hopper.

I booked a round trip flight (All Nippon Airline) from Hoppers Vancouver-Delhi-Vancouver from May 11th- May 26th, but due to unavoidable circumstances I had to cancel my flight but before I cancelled it, I ed with hopper if I am... Read more

Comments: 0
Rating:

Paid for service didn't receive

Complaint from Avery on 27 March 2023 about Hopper.

I paid for a motel on 3182023 thru hopper app at 833pm. With Oyo motel in Manning SC. I get my ation number L59BP6QST52C. $48.56 $5.00 $9.00. Was all taken off my cash app card. The motel was told I was... Read more

Comments: 0
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Price Freeze Error

Complaint from DaniElliott on 21 March 2023 about Hopper.

I purchased a price freeze for the Sydney Boulevard Hotel which processed in my account 2 times. The app shut down a number of times and I lost my price freezes and could not use them to book. I would like my... Read more

Comments: 0
Rating:

Stolen Deposit

Complaint from hmclean on 15 March 2023 about Hopper.

I was told to use the hopper app for deals in relation to booking a hotel. I put a 185 dollar deposit onto a hotel in vegas for the week on April 29-May 2, 2023. I went back to visit... Read more

Comments: 0
Rating:

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