Hopper Complaint Sentiment: Neutral

Our sentiment meter has detected that Hopper complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hopper, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 6, 2024

Hopper complaint process

Do you have a dispute or had a bad customer experience with Hopper? Submit your Hopper complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hopper.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Hopper complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Hopper?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Hopper complaints chart

We have received 15 complaints about Hopper over the last 12 months. The graph below shows a monthly breakdown.

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Hopper complaint statistics

Curious about Hopper's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

54
Total complaints
54
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 54 ratings

How to contact the customer service of Hopper?

Below, you will find the contact information for the complaint department of Hopper. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Hopper through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Hopper reviews: (54)

Authentic experiences shared by our community for your benefit.

Hopper won't refund my payment

Complaint from John R on 30 December 2022 about Hopper.

I booked a flight with Hopper to Dubai last October for travel in January 2023. I paid an additional fee of £80 so I could cancel for any reason. I cancelled one month ago, on November 30th but they... Read more

Comments: 0
Rating:

Denied Check in at the Hotel

Complaint from Upender on 21 December 2022 about Hopper.

I booked a hotel through Hopper. On reaching the hotel said they haven't got any reservation. Then hopper asked me to buy VIP support for faster resolution. It's been 13 days now and no resolution leave aside faster resolution. Read more

Comments: 0
Rating:

Hopper credit owed for canceled flight

Complaint from Killroy on 07 December 2022 about Hopper.

Used Hopper to purchase round trip flight from Portland Maine to Nashville Tennessee on May 7 2022. hopper purchased round trip tickets with United airlines for travel in September 2022, united had a change of flight schedule and offered a full... Read more

Comments: 0
Rating:

TRICKSTERS SCAMS

Complaint from arethagrier on 10 November 2022 about Hopper.

ON 1031200 I purchased tickets for my Father birthday to go to Philadelphia Sixers vs Atlanta Hawks game on 11122022 at @730pm. When I purchased the tickets it froze the price when I contacted Hopper and told them that the... Read more

Comments: 0
Rating:

24 hours befor they where picking me up I got an email saying they were picking me up 4 hours after my flight had gone I wauld have been in England . I was on WhatsApp several times that day... Read more

Comments: 0
Rating:

Payment Done but Booking failed

Complaint from Gaurav_Sirtaj on 08 August 2022 about Hopper.

Hi Sir, I tried to book a flight and for that payment done via my credit card but booking not done and there is no detail of failed booking, nothing is reflecting anywhere on app. Read more

Comments: 0
Rating:

Purchased Ticket to RSW with Oxygen

Complaint from mrioux1023 on 03 August 2022 about Hopper.

I purchased a ticket to go to RSW from PWM for Aug 2. I was positive that I added Oxygen to my reservation.. Apparently It didn't show up. Day before I was to fly I was checking in and saw... Read more

Comments: 0
Rating:

Price Freeze Hidden Policy

Complaint from Scamreporter on 03 August 2022 about Hopper.

I used the Hotel Price Freeze option on Hopper, to my regret when I didn't follow through with the hotel booking, Hopper kept the DEPOSIT and refused to offer either a credit or a refund, I lost a whopping $52.78USD... Read more

Comments: 1
Rating:

False advertisement with price freeze

Complaint from Lboyd on 13 July 2022 about Hopper.

I did a price freeze with Hopper for a flight on June 20, for a total of $180. The flights were originally $298 and the $180 was supposed to be added to the final balance, but when I went to... Read more

Comments: 0
Rating:

HOPPER Booking Ref L5J5KB5XBWP3- SHORT REFUND

Complaint from AMARJIT SINGH UGRA on 10 July 2022 about Hopper.

9th July 2022 Dear Sir, Subject: Complaint regarding Hotel Booking through Hopper Booking Ref-L5J5KB5XBWP3 I had done on line hotel booking using Hopper App as per details given below: Date of Booking: 2nd July 2022. Hotel Name: Sarovar Portico, A-9 Nariana Vihar, New Delhi. Check In... Read more

Comments: 0
Rating:

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