Hopper complaint: Denied Check in at the Hotel

Name: Denied Check in at the Hotel
Item: Hopper
Rating: 1
Author: Upender

Open 21 Dec 2022 122 views Online Services

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Filed 21 Dec 2022 by Upender

I booked a hotel through Hopper. On reaching the hotel said they haven’t got any reservation. Then hopper asked me to buy VIP support for faster resolution. It’s been 13 days now and no resolution leave aside faster resolution.

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Case details

Status: Open
Company: Hopper
Filed: 21 Dec 2022
Rating: 1/5
Desired resolution: Refund my money since the hotel was not booked
Problem: Hotel had no record of booking
About: hotel booking
Dealing with it for: 13 days

Progress

Filed
Company notified
Company replied
Resolved

21 Dec 2022 Complaint filed and published
21 Dec 2022 Message from Bizzy: we notified Hopper about this complaint.

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