I was charged unknowingly for Hopper in my WF Visa.
Complaint from Nancy Hunsicker on 15 June 2022 about Hopper in category Online Services
I was charged %102.28 on my WFVisa. I would like it refunded ly. Thank you Read more
Complaints overview
hopper has false advertising and booked me on wrong flight, they will not respond to make it right.
Complaint from hfial on 11 May 2022 about Hopper in category Online Services
I booked 2 flights on hopper that were listed as business class flights only to get a ation that I was booked on economy. The first time it happened, no one from customer service offered to do anything, so I... Read more
Charged even when the booking was not successful
Complaint from Nerily on 06 May 2022 about Hopper in category Online Services
I tried to book a frozen flight using hopper. When I paid the flight, it tools like forever for processing. And it did not proceed. I proceeded to look for a new flight and tried to make the payment but... Read more
Failed to refund my price freeze payment
Complaint from Diaz91 on 24 April 2022 about Hopper in category Online Services
I recently froze a ticket by paying $1182.82 TTD. The ticket price at that time was $1900.00TTD. I was given 12days to pay for the ticket. I paid for the ticket expecting to be refunded the frozen price, based... Read more
Refund Wanted - Purchased Refund Promise
Complaint from UnhappyMS on 13 April 2022 about Hopper in category Online Services
I purchased the additional Travel Refund Promise Plan for my flights. It is very misleading, I cancelled and then a page came up on the app saying that a refund would be issued to my PayPal and asked me to enter... Read more
Not able to get vouchers for the travel credit of $9527.68.
Complaint from Banu on 04 April 2022 about Hopper in category Online Services
I am trying to get Hopper to issue voucher or refund for $9,527.68.They are not giving this refund or vouchers. When I try to rebook the tickets price they quote is double the value of the credit so it makes... Read more
false advertising
Complaint from lmarcus on 31 March 2022 about Hopper in category Online Services
I booked a hotel on Hopper which stated they offered 100% refund as long as you cancelled within 48 hours of the hotel stay. I cancelled way before that and they are withholding $62 for something they say is a... Read more
Dispute transaction
Complaint from bellakatie on 06 February 2022 about Hopper in category Online Services
i did a price freeze for airline ticket for $160 ($80 each per person). I went in to purchase my airline ticket and the $160 was no longer available. Said it expired. Read more
Changing a flight from Cali to Montréal
Complaint from Kathe2022 on 18 January 2022 about Hopper in category Online Services
They have charged me so far 1500 USD for a ticket retuning to Montréal, willing to charge me an extra 480USD for returning to Montréal.While having airports close, and me having Covid.Not even one person is able to follow up... Read more
Difficult site to understand. I am under the impression that as the cost lowers I will get the new cost. Hopper is keeping my money to add to their carrot cash!
Complaint from Aharton52 on 17 January 2022 about Hopper in category Online Services
I am not getting the price of my tickets lowered as prices are going down. I was told I did not buy price freeze? They are putting some of my money in cash carrot? I want my money to go... Read more
