Hopper complaint: Price Freeze Error

Complaint from DaniElliott reported on 21 March 2023 about Hopper

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My complaint:

I purchased a price freeze for the Sydney Boulevard Hotel which processed in my account 2 times.
The app shut down a number of times and I lost my price freezes and could not use them to book.
I would like my deposits refunded please

Suggested solution:

Refund me 2 x deposits

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