Hopper complaint: False advertisement

Name: False advertisement
Item: Hopper
Rating: 1
Author: H

Open 17 Aug 2023 104 views Online Services

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Filed 17 Aug 2023 by H

Booked a room with a hot tub as advertised and ed with Hopper
Arrived at hotel, booking was for a room without a hot tub
No info to say you had to pay for parking at the hotel
Also room was advertised as ‘sound proof’ and it was not

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Case details

Status: Open
Company: Hopper
Filed: 17 Aug 2023
Rating: 1/5
Desired resolution: Refund for difference between hot tib room and non hot tub room
Problem: Room lacked advertised hot tub
About: hotel room

Progress

Filed
Company notified
Company replied
Resolved

17 Aug 2023 Complaint filed and published
17 Aug 2023 Message from Bizzy: we notified Hopper about this complaint.

See all 56 Hopper complaints

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