Hopper complaint: Misleading customers

Complaint from Avytla reported on 04 November 2021 about Hopper

New complaint
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Complaint resolved
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My complaint:

I actually brought a Business class round trip ticket from EWR TO Hyderabad. I paid what ever price showed in the site and my reservation was ed for business class. But when I login to original airlines sites it shows premium economy. Then I questioned hopper why it should show business class while booking and after booking why it is different . I didn’t get any answer for that question and hopper support asking me if I want to upgrade for extra 1500 dollars. I need to know why they are misleading people by displaying wrong info

Suggested solution:

Upgrade to business class for free since they showed business class while I booked my ticket or discount my ticket since it’s mistake from their end.

Hopper complaint Misleading customers
Hopper complaint Misleading customers
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