Our sentiment meter has detected that Hopper complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Hopper, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 5, 2024
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We have received 15 complaints about Hopper over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hopper's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
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Authentic experiences shared by our community for your benefit.
Complaint from Milind on 03 March 2023 about Hopper.
I tried to book my flight from Ahmedabad to Delhi but my payment failed. so i tried again and i was charged with 3391 INR with X-FRQ8PQ9W8W booking ID. But when I checked i was charged also 2428 INR with... Read more
Complaint from gabby2023 on 21 February 2023 about Hopper.
I booked a trip in Oct 2022 for a week's stay at a resort in Cabo San Lucas, MX, in Feb 2023. I had conversations with customer service a day or two after I booked because my credit card... Read more
Complaint from LynS on 20 February 2023 about Hopper.
Hello, I have been trying to get a refund for tickets purchased from Hopper for a trip scheduled for November 15th, 2020, which Fiji Airways canceled. Unfortunately, over two years later, I still await a refund. Hopper keeps blaming Fiji Airways... Read more
Complaint from Surendra Panda on 04 February 2023 about Hopper.
I took a hotel price freeze option and forgot to complete the booking only to realise that the freeze period has ended. I thought the money will be refunded since I didn’t book the hotel but there is no refund... Read more
Complaint from siti on 30 January 2023 about Hopper.
HI, i have make 2 bookings with hopper on 1712023, 2 unit two bedroom primier unit at Oasia Kuala Lumpur, checkin 21123 and checkout 22123. i also have received booking ation from hopper and they also deduct the payment... Read more
Complaint from familyof4 on 19 January 2023 about Hopper.
Reserved room through the app with Hopper money and charged the remaining balance. Arrived at the hotel and no reservation on file. Called and emailed the company with no response. VERY difficult to launch a complaint anywhere - they continue... Read more
Complaint from Kiwicmcn29 on 16 January 2023 about Hopper.
Facts I book a flight for a brothers funeral. (SEPT) $1400.00. Itinerary dates were incorrect. I contact immediately and state this. They reply 3 days later saying they'll deal with dispute and then state ive made incorrect booking. 100% sure... Read more
Complaint from Harsh saraiy on 15 January 2023 about Hopper.
I have booked ticket on 15th jan 2023 , but i cannot see any booking on the app , money has been deducted at that time from my bank , but no response on app can be seen . Please... Read more
Complaint from Noyb on 14 January 2023 about Hopper.
Hopper charged me a $5 tip. I did all the work. Why would I want to tip them? Read more
Complaint from Yew on 31 December 2022 about Hopper.
I want complain about this flight. Because when we want buy this flight, it say failure to do . So we buy another flight, duplicate for the same day at 3 han 2023. Read more
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