Hopper complaint: Price Freeze refund
Filed 4 Feb 2023 by Surendra
I took a hotel price freeze option and forgot to complete the booking only to realise that the freeze period has ended. I thought the money will be refunded since I didn’t book the hotel but there is no refund yet. I tried to contact the customer care many a times but just not able to reach them and there is no contact number given anywhere. Important point, the email ation that I got after the price freeze didn’t mention that the amount is non-refundable. And now I am struggling to reach them
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