Hopper complaint: Hotel Room Reservation Charged But No Reservation
Filed 19 Jan 2023 by Bonner
Reserved room through the app with Hopper money and charged the remaining balance. Arrived at the hotel and no reservation on file. Called and emailed the company with no response. VERY difficult to launch a complaint anywhere – they continue to redirect you to the app and the phone just hung up on us. We had to make a last minute reservation at another hotel because it was full and cost us more money, stress and now we are unable to get any resolution.
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